The FLS team provides service and support at least Monday to Thursday from 8:30 am – 12:30 pm and from 1:30 pm – 4:30 pm and Friday from 8:30 am – 12:30 pm.
The public holidays of the State of North Rhine-Westphalia valid for the Aachen location apply. Support-free days are considered to be public holidays:
- Shrove Monday
- Friday after Ascension Day
- Friday after Corpus Christi
- Christmas Eve
The company is closed between Christmas and New Year.