Support
We are at your side with words and deeds
This is how you can reach our support team:
Phone: +49 (0)241 88930 -70
E-Mail: support@tetys.de
The tetys team provides service and support at least Monday to Thursday from 8:30 am – 12:30 pm and from 1:30 pm – 4:30 pm and Friday from 8:30 am – 12:30 pm.
The public holidays of the State of North Rhine-Westphalia valid for the Aachen location apply. Support-free days are considered to be public holidays:
- Shrove Monday
- Friday after Ascension Day
- Friday after Corpus Christi
- Christmas Eve
The company is closed between Christmas and New Year.